Services

Support Packages for SMBs

Work faster, do less by hand, get more digital. A little more, every month.

Most companies use only a fraction of what they're already paying for. Workflows that could run automatically are still handled by hand. Features included in the license go unused. And for tasks Microsoft 365 already covers, extra subscriptions run in parallel.

That's exactly where these packages come in. You get someone who knows your environment and continuously develops it further: automating processes, introducing unused features, cutting costs, and building the structure so your team works faster.

Schedule a Consultation View Packages

Automation is a priority here.

Every recurring task is time your employees don't have for the actual business. Approvals, reports, onboarding, data migrations: whatever can be automated, gets automated.

Start → Accelerate → Launch

S · Foundation

Start

One improvement every month, visible impact

M · Performance

Accelerate

Automation, new features, more speed

L · Compass

Launch

Full capacity plus resilient security

S · Foundation

The starting point: every month your environment gets a little better.

from 690 € / month

You want your business to become more digital and faster, but you don't know where to start. This package gets you moving: you see what's possible in your environment, and every month, part of it becomes reality.

What you get

  • Every month, one improvement is implemented, not just recommended. We agree beforehand on what's possible in that time
  • Complete assessment of your Microsoft environment in the first month
  • A roadmap with prioritized measures: whatever has the biggest impact comes first
  • Automation of simple workflows: recurring tasks that cost your team time every week
  • License optimization with documented savings in euros per year
  • Monthly report: what was improved, what's next, and how your numbers are developing
  • I'm available whenever you need expert input
  • Complete documentation of your environment. It belongs to you

What this gets you

Grown, unstructured setups turn into clear order. Your team works noticeably faster, because automated processes give them back time for the actual business. And you have an expert at your side who advises and implements.

Schedule a Consultation

M · Performance

The engine: automation, new features, noticeably more speed.

from 1,290 € / month

This is where real work happens. Workflows that run manually today will run on their own in the future. Features you're already paying for finally get used.

Includes everything from Foundation, plus

  • Significantly more capacity per month: enough for larger initiatives or several smaller ones, depending on what's needed
  • Automation of more complex workflows via Power Automate: multi-step approvals, data transfers between systems, automated reports
  • Introduction of unused features you're already licensed for: Teams structures, SharePoint, Planner, Bookings, Forms
  • Copilot readiness: checking whether your permissions even allow an AI rollout, and preparing for it
  • Secure access without a classic VPN: access to internal resources via Global Secure Access, location-independent and traceable
  • Review of third-party applications in use: what can be replaced by Microsoft features you're already paying for
  • Advice on additional applications that make your work easier, regardless of vendor
  • Support for your own IT projects: concept, architecture, implementation plan
  • Brief walkthroughs for your team after every change

What this gets you

Instead of one big project that gets lost in day-to-day business, your environment keeps developing continuously.

Schedule a Consultation

L · Compass

The full program: speed, automation, and resilient security.

from 1,990 € / month

You don't just want to move faster — you also want to be able to prove that your IT is properly set up. To customers, insurers, and auditors. On top of that comes full capacity for your initiatives.

Includes everything from Performance, plus

  • Security baseline based on recognized standards: access control, multi-factor authentication, device compliance
  • Defender suite set up and configured, with a monthly review of findings
  • Review of which applications your team actually uses, including unapproved ones
  • Permission governance: who's allowed to do what, documented and reviewed regularly
  • Automated on- and offboarding: new employees get everything, departing employees lose everything, traceably
  • Additional backup of your Microsoft data, set up and regularly tested for recoverability
  • Documentation for cyber insurance and customer inquiries about IT security
  • Data protection documentation, data processing agreements, retention and deletion policies
  • Full capacity: even multi-month initiatives can be carried out without everything else being put on hold
  • Documentation is maintained continuously, not just created once

What this gets you

You can prove at any time how your IT is set up. And you have someone who tells you what needs to be done — and does it.

Schedule a Consultation

All prices are net, cancellable monthly. No minimum term, no automatic renewal.

Every package can be adjusted. If you don't need something, it comes out. If something's missing, we add it.

Service Areas

Also Available Independently of the Packages

The support packages are one way to work with me. For a single project, such as a migration, or if none of the packages fit your situation, I also support you independently in these areas:

01

Cloud Architecture & Governance

We plan, build, and optimize your Microsoft Cloud environment – with a clear focus on security, scalability, and long-term governance. From the initial concept to a production-ready architecture.

  • Microsoft 365 & Azure Architecture
  • Tenant and permission structures
  • Governance and security concepts
  • Identity & Access Management
  • Best-practice-based cloud strategies
02

Security & Identity Management

Modern business environments require modern security. We implement Zero Trust concepts and enterprise-grade identity solutions – practical and tailored to your infrastructure.

  • Microsoft Entra ID
  • Conditional Access
  • Multi-Factor Authentication (MFA)
  • Access Reviews & Guest Management
  • Zero Trust Security Concepts
03

Automation & Process Optimization

Repetitive IT processes waste time and cause errors. We automate your internal workflows using Microsoft-native tools – reliably, documented, and scalable.

  • User Onboarding & Offboarding
  • Access and approval workflows
  • Automated notifications
  • Process digitization with Microsoft solutions
  • Power Automate & workflow integration
04

Licensing & Cost Optimization

Microsoft licenses are complex – and untapped potential is costly. We analyze your existing license structure and create lasting transparency over your cloud costs.

  • License analysis & optimization
  • Microsoft 365 consulting
  • Azure Cost Management
  • Resource and usage analysis
  • Governance for cloud spend
05

Operational Support & Troubleshooting

When complex problems arise in Microsoft environments, you need someone with real depth of knowledge. We support you operationally – structured, calm, and solution-oriented.

  • Troubleshooting complex Microsoft environments
  • Analysis of security and access issues
  • Support for Microsoft-related operational processes
  • Technical consulting & operational support
06

AI Solutions coming soon

The future of work is automated, connected, and intelligent. We integrate AI-powered solutions and modern workplace technologies into your existing Microsoft environment.

  • AI-powered workflows
  • Process automation
  • Microsoft Copilot & modern workplace solutions
  • Strategic consulting for digital transformation

How We Get Started

1

Initial consultation, 30 minutes

We figure out where you stand and which package fits

2

Assessment

I get to know your environment in detail

3

Report and roadmap

You see what's possible and in what order

4

Implementation

We get to work

How I Work

In the initial consultation, we look together at what would have the biggest impact for you. You get an honest assessment and a concrete proposal you can act on right away.

Schedule a Consultation